Yeo Valley is to ramp up the use of mobile couponing in its marketing activity and use the data gleaned from the tool to better target younger consumers.
Yeo Valley is hoping insights from its mobile couponing activity can help it to create more targeted promotions.
The organic food business is turning to mobile to accelerate a shift away from using coupons purely to drive retail footfall to strategies designed to develop longer-term relationships with shoppers. It is using insights gleaned from its partnership with online platform Shopitize to create schemes that use targeted discounts and other incentives to build loyalty.
Matthew Falk, retail marketing manager at Yeo Valley says the initiative allows it to target “savvy” shoppers who are using their smartphones more frequently, but do not currently buy the brand. The business aims to use coupons to “tempt” consumers to try its products.
Falk adds: ”We can offer these shoppers great deals to drive trial and disrupt their normal shopping behaviour in the hope that they will love our products and continue buying them.[This] is an opportunity to get fast and actionable shopper insight that we can then use going forward as mobile shopping and couponing becomes more & more mainstream.
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