An online tool has been created to help fed-up householders complain about nuisance calls and texts.
Consumer group Which? is directing complainants to the relevant regulator’s complaint form via its own website, to gather the evidence required for enforcement action.A survey by the watchdog found that 85% of householders had received a nuisance call on their landline within the space of one month, but only 17% made an official complaint.
Which? executive director Richard Lloyd said: “Consumers are completely fed up with nuisance calls but often don’t know who to complain to, or they think nothing will happen if they do.
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