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Avis upsets their customers – trying hard to copy Ryanair perhaps?

From www.thisismoney.co.ukAvis Car Hire charged me an extra £360 as I arrived late at the airport to pick up motor after my flight was cancelled

When I arrived in Vienna, the office was closed. I went back the next day to get the car, but was told it was £360 extra despite the fact my flight was …Avis #carhire charged me extra £360 as I arrived late at the airport to pick up motor after my flight was cancelled http://t.co/d4u3LJISHW

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