The ‘Got Their Number survey’ – 3.2 million people too scared to answer the phone / Step Change

From www.express.co.uk – More than 3.2 million people have been left too scared to answer the phone by nuisance calls from telemarketing companies, a survey has found.

Of the 45 million British adults who have received unsolicited calls or text messages from businesses, 83% said the public need greater protection from the marketing tactic.

The research, which was completed by debt charity Step Change, found that regulatory measures designed to crackdown on unwanted promotional messages are “widely flouted and inadequately enforced”.

The Got Their Number survey, which polled more than 2,000 people last month, concluded: “Vulnerable customers are now routinely subjected to intrusive, distressing and potentially harmful calls.

“These calls can lead to serious stress and anxiety related problems – just over 3.2 million British adults say they have been left afraid as a result of unsolicited calls and texts.”

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