Angry customers criticised Marks & Spencer last night after Mother’s Day flowers failed to arrive in time.
They complained that the store used beleaguered delivery firm Yodel, which has previously come under fire for struggling to deliver parcels during busy times.
M&S emailed some customers on Saturday and informed them that ‘something had gone wrong’ with their delivery and the flowers they had ordered would not arrive on time.
#blackfriday #amazon Anger as courier firm Yodel fails to deliver Mother’s Day flowers … http://t.co/XWW1l50D2f http://t.co/wMLNnGplOr
— Discount Apparel (@ApparelDiscount) March 15, 2015
FYI Mum I’m not a terrible child. @marksandspencer no flowers for #MothersDay what are you doing to put it right? Still no sign! 🙁
— Laura Williams (@laurawelshiew) March 15, 2015
.@marksandspencer disgusting that my mum’s mothers day flowers have not arrived, ordered them 2 weeks ago, due today. Now 9pm and app…..
— Emma Hadley (@emmajt81) March 14, 2015
@marksandspencer terrible Mother’s Day flowers, firstly wrong flowers, secondly no card, epic FAIL. #nothappy #MothersDay
— Deesha Majithia (@Deesh07) March 16, 2015