Worst in the World! : If you are a PR at Sky how do you handle this headache?

If you are a PR at Sky how do you handle this headache? Your answer would be appreciated. Send it to the Editor  01784 434 412  will@themarketingblog.co.uk .. Thanks

Don’t Get SKY – They Have The Worst Customer Service In The World by @BernardMarr https://t.co/qJ2luSegtL pic.twitter.com/bDFr7bl95C

— Will Corry (@slievemore) July 14, 2017