Uber to lose its license to operate in London, affecting more than 40,000 drivers https://t.co/7BAqrIdtkX pic.twitter.com/7QSv5qArvD
— Al Jazeera English (@AJEnglish) September 22, 2017
John Colley, of Warwick Business School, is a Professor of Practice in the Strategy & International Business Group. He is also a former MD of a FTSE 100 company and has written on Uber for Fortune.
John Colley said: “Poor values ultimately bring leaders and companies down. Uber is already effectively banned from a number of countries including France, Spain and Belgium and now London.
“There is a very long list of businesses who have suffered for failing to uphold the level of values necessary.
“Until Uber gets this message then it will suffer lost trade as a result of its deteriorating reputation. Customers do have options in London with Addison Lee and the likes. In the short term expect plenty of positive PR but the prospects of the culture changing while Kalanick is still there are slim.
“Uber faces litigation and investigation all round the world. Uber’s thrusting style, which many have labelled a macho and sexist culture, is predominantly a consequence of Kalanick’s approach to leadership.
“Kalanick remains on the board with two of his close supporters. It is his management team and the culture follows his personality. While he is still there the culture is unlikely to change.
“Entrepreneurs will never leave their ‘baby’ unless they are forced out by investors. Most will cling on despite damaging and even destroying their business.
“Dara Khosrowshahi has little chance of changing the culture while Kalanick is still there and a strong influence on the company.”
