“Ryanair doesn’t give a rat’s ass about individuals as long as they pay all their fees.”
Oliver Smith writes .. A woman who used Facebook to express her anger at Ryanair’s boarding pass reissue fee has received the support of nearly 350,000 users in just five days.
Suzy McLeod from Newbury, Berkshire, says the no-frills airline charged her €300 to print out five boarding passes before a flight from Alicante to Bristol on August 15.
A day later she wrote on Ryanair’s Facebook page: “I had previously checked in online but because I hadn’t printed out the boarding passes, Ryanair charged me €60 per person! Meaning I had to pay €300 for them to print out a piece of paper! Please ‘like’ if you think that’s unfair.”
This morning her post had received nearly 350,000 ‘likes’ and nearly 18,000 supportive comments.
Had Ms McLeod forgotten to print her own boarding passes on the flight from Bristol to Alicante, she would have faced an even greater bill of £300. This is because Ryanair uses an exchange rate of £1=€1 when calculating its numerous fees – a policy which, due to the weak euro, means British passengers are charged more.