Thousands of EE customers are in line for refunds for charges spanning two years after it was revealed the phone operator wrongly charged VAT on data used abroad.
Britain’s biggest phone operator is doling out between £2 and £80 to all customers affected by the blunder.
Customers who used internet data while outside of the EU between October 2012 and October 2014 have been overcharged – about 0.5 per cent of EE’s total 28million customers.
EE will not be offering refunds, but rather will credit customers’ accounts with the money owed.
Those affected should have been reached by text message and will have the balances refunded automatically.
Our second blunder. The guys at Vodafone certainly got it wriong this time.
Weird advert from @VodafoneUK in Paddington Station. That big, lit-up building is @EE headquarters… pic.twitter.com/7mr5qBb1FT
— Chris Williams (@cg_williams) January 20, 2015