easyJet’s Peter Duffy on Customer-centricity in Practice
Brand Learning is a consultancy with unique expertise in lifting the capabilities of people and organisations to drive growth by creating better value for their customers. We are proud to share a series of leadership-focused videos from top leaders who have inspired us with their helpful tips and rich experience.
In this film, Brand Learning catches up with easyJet’s Group Commercial Director: Customer, Product & Marketing Peter Duffy who shares his practical tips on how to create a customer-centred organisation.