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NewVoiceMedia

NewVoiceMedia launches industry-leading global call routing architecture to optimise contact centre management and customer experience

NewVoiceMedia today announced a new, industry-leading global call routing architecture that will dramatically raise the bar on call quality for organisations running contact centres in multiple geographies. This platform enhancement will optimise contact centre management and operations, while ensuring the […]

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NewVoiceMedia named ‘Most Innovative Call Centre Solutions Company’ in 2016 Technology Awards

NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has been named Most Innovative Call Centre Solutions Company in the TMT News 2016 Technology Awards. Winners represent the technology industry’s most

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Security Benefit strengthens sales team with NewVoiceMedia’s communications platform

NewVoiceMedia, a provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that Security Benefit, a leader in the U.S. retirement savings market, has deployed ContactWorld for Sales to support its team. With ContactWorld

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NewVoiceMedia wins 2016 Customer Contact Center Technology Award

NewVoiceMedia, a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, announced today that TMC, a global, integrated media company, has named ContactWorld a 2016 Contact Center Technology Award winner, presented by CUSTOMER magazine.

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NewVoiceMedia named by Forbes as one of the world’s top 100 cloud companies

NewVoiceMedia, a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, has been named in the first-ever Forbes 2016 Cloud 100, the definitive list of top 100 private cloud companies in the world,

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American Public Media Group uses NewVoiceMedia to dial up service quality with dynamic call routing

NewVoiceMedia, a leading provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced a new contract with American Public Media Group (APMG), a premier producer and distributor of public radio programming. APMG has deployed

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NewVoiceMedia scoops 2016 Tech Culture Award by TMCnet

NewVoiceMedia, a global provider of cloud technology, which helps businesses sell more, serve better and grow faster, announced today that TMCnet, the leading website building communities online, in person and in print for communications and technology markets, has named it

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