Vonage (NYSE:VG), a global business cloud communications leader, today announced that digital marketing agency FCR Media Belgium NV has seen major gains in customer experience and productivity by implementing the NewVoiceMedia (NVM) solution for sales and service. Vonage’s NVM solution […]
Computers, smartphones, and chat bots have changed the face of customer connectivity. In this world, where features and price can be copied in the blink of an eye, and competitors are just a click, tap or swipe away, customer experience
What makes sales and service conversations great? Read More »
Breaking News : NewVoiceMedia, a Vonage Company (NYSE:VG) and leading global provider of cloud contact centre and inside sales solutions, has been named a silver winner in the Most Innovative Product Feature of the Year – Enterprise/SMB category of Best
NewVoiceMedia wins Best in Biz Award for Most Innovative Product Feature Read More »
New research from NewVoiceMedia, a Vonage Company (NYSE:VG) and leading global provider of cloud contact centre and inside sales solutions, reveals that three-quarters of consumers prefer to have their customer service inquiries handled by a live agent over self-service options
Latest: NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that web-based medical records company WebPT is reporting an improved experience for its customers and sales and service agents using the NVM Platform Based
Latest : NewVoiceMedia, a leading provider of cloud contact centre and inside sales solutions, today announced that global outdoor power equipment manufacturer and distributor MTD has increased its Net Promoter Score from 50 to 70 using the NVM Platform. MTD is
Global manufacturer MTD boosts NPS by 20 points with NewVoiceMedia Read More »
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has been named in the inaugural FT Future 100, an annual list compiled by The Financial Times which celebrates fast growing UK businesses that are positively contributing
NewVoiceMedia named in FT Future 100 2018 Read More »
Latest: NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has been positioned as a Strong Performer in The Forrester Wave™: Cloud Contact Centers, Q3 2018. The Forrester Wave™ follows a methodology that involves screening vendors, detailed
NewVoiceMedia named a Strong Performer in 2018 Cloud Contact Centre vendor evaluation Read More »
Latest: NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that SecOps firm Rapid7 has selected the NVM Platform to deliver a personalised, exceptional experience to its globally expanding customer base. Rapid7 powers the practice
Cloud contact centre news : NewVoiceMedia partners with Rapid7 Read More »
Latest. NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has for the third consecutive year been named in the Forbes 2018 Cloud 100, the definitive list of top 100 private cloud companies in the world, published
NewVoiceMedia named by Forbes as one of world’s top 100 cloud companies Read More »
