Latest : Another award for the NewVoiceMedia team. NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that the NVM Platform has won a TMC Communications Solutions Products of the Year Award. TMC is […]
NewVoiceMedia wins 2018 Communications Solutions Products award Read More »
Latest NewVoiceMedia, a leading provider of cloud contact centre and inside sales solutions, announced today that Tungsten Network has selected its NVM Platform to better serve its global customer-base by delivering exceptional, emotive experiences. For more information about NewVoiceMedia,
Latest NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that roadside assistance company Allied Dispatch Solutions, LLC (ADS) has observed “significant increases” in productivity since implementing the NVM Platform in 2017. ADS also
Latest .. NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that it has won a 2018 Customer Sales and Service World Award for the NVM Platform.
Awards : NewVoiceMedia wins 2018 Customer Sales and Service World Award Read More »
NewVoiceMedia, a global provider of cloud contact centre and inside sales technology, has been named a Leader by Ventana Research in its 2018 Value Index for Contact Center in the Cloud. NVM achieved top positions for Reliability and Validation, for
Ashley Unitt, NewVoiceMedia From ordering pizza and online banking to checking-in for flights, robotic customer service agents are everywhere. For customers, bots provide speed, efficiency and round-the-clock service; for businesses, they offer scalability and cost-efficiency. https://www.newvoicemedia.com/
How long will it be before robots replace customer service agents? Read More »
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has helped Click Travel transform its customer service experience while improving employee
Click Travel voyages to the cloud to transform customer service experience Read More »
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that the NVM Platform has won a 2018 Product of the Year Award, presented by Cloud Computing Magazine and global, integrated media company TMC.
NewVoiceMedia wins 2018 Cloud Computing Product of the Year Award Read More »
Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been recognised as one of Europe’s fastest growing companies in the FT 1000, a ranking published by the Financial Times and Statista. The list charts
NewVoiceMedia named in FT 1000 list of Europe’s fastest-growing companies Read More »
By Chris Haggis, NewVoiceMedia Your business serves ultra-connected customers who expect a consistent experience through every channel. By unifying the shopping experiences across all possible touchpoints, deploying an omni-channel strategy recognises this demand. However, as the number of ways a
