Latest : NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology, today announced that Berlin-based food-delivery service, Delivery Hero AG, has selected its platform to transform its global customer experience.
Latest: NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has won a 2018 Stevie Award for Sales and Customer Service. The
NewVoiceMedia wins 2018 Stevie Award for sales and customer service Read More »
Findings from a report published today by life event data company, TwentyCi, suggest that in 2018 there will be good opportunities for brands that typically benefit from consumers moving home – including furniture, interiors, home improvement & DIY, travel, garden
Latest : New research from NewVoiceMedia reveals that sales professionals who use a CRM system are losing an average of six weeks a year completing manual administrative tasks that could be automated with the right computer telephony integration (CTI) investment.
Research finds UK sales reps lose six weeks a year to admin tasks ….NewVoiceMedia Read More »
TribeCX, the practitioner-led customer experience community, has appointed Mark Harrison as its new Chair. Harrison will lead TribeCX toward becoming a globally preferred partner for help building customer experience capabilities that deliver business goals.
Movers and Groovers : TribeCX appoints new Chair Read More »
Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its ContactWorld solution has been named a 2017 CUSTOMER Contact Center Technology Award winner. The
NewVoiceMedia wins 2017 CUSTOMER Contact Center Technology Award Read More »
Latest : NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, unveiled its latest product enhancements at CloudFest London yesterday, as part of a showcase of useful innovation in
By Nick McConnell, Commercial Director at TwentyCi The flow of consumer data is expanding and the cost of CRM technology is dropping. Add to that the escalation in platforms to reach people – from mobile, social media and apps such
New research from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, reveals that many UK businesses lack the contact centre capabilities to meet customer expectations. For more information about NewVoiceMedia and to download the full research
Latest : NewVoiceMedia announced its Summer ’17 release today which includes a new, powerful integrated speech analytics solution set to make organisations’ sales and service teams more successful. Working together with the latest platform enhancements ContactWorld will continue to optimise its
