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Two-Thirds of UK Shoppers Are No Longer Loyal to Consumer Product Brands – Can AI Change That?

Why brands must forge real connections to survive in an era of convenience and choice More than two-thirds (69%) of UK shoppers no longer feel loyal to consumer product (CP) brands, including those in food, drinks, and health products. That’s […]

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From Clicks to Customer Value: 5 Steps to Measuring the Real Value of Marketing Campaigns

We are in an era where every penny counts. Departments across businesses are feeling the pinch as budgets tighten – and marketing is too often first on the chopping block. Preceding the pandemic, average marketing spend was around 11% of

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2025 Marketing Predictions: The Position-Less Marketer and Customer-Centric Strategies

As we enter 2025 the marketing landscape is changing. Driven by technology, changing privacy laws and consumer expectations the position-less marketer is here. This new type of marketer combines creativity, analytics and strategy to deliver customer centric campaigns that are

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Unlocking Loyalty: The Data Mistakes Brands Must Avoid to Elevate Customer Experience

Today’s brands increasingly recognize that an exceptional, in-the-moment customer experience is a powerful way to differentiate themselves in a competitive marketplace. Yet, Adobe’s 2024 Digital Trends report shows there’s room for improvement: only 26% of customers rate their digital experiences

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