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Simon Russell explains how John Lewis maintains high customer satisfaction levels while launching new services / IRX 2012

Keynote at Internet Retailing Expo 2012 : Customer experience in a cross-channel  environment

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Attract, engage, and retain customers ..Mike Quinn

An integrated solution to digital marketing Mike Quinn explains the key products that make-up Adobe’s Digital Marketing Suite For more information on Adobe’s Digital Marketing Suite please visit the website here.  The pace of change in the digital landscape is

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Insanity has been defined as “repeating the same behaviour and expecting different results”.

Behind on achieving your first quarter’s results? The ‘View from the Top’ plan from this blog gives you real results muscle when it comes to getting both quality and quantity for your 2012 marketing message.

Insanity has been defined as “repeating the same behaviour and expecting different results”. Read More »

UK m-commerce will rise by a massive 53 per cent in 2012 …

Many consumers are worried about using their mobile devices for online shopping, research has found. Some 60 per cent of people who use a smartphone believe that their security could be compromised if they use it for an e-commerce transaction,

UK m-commerce will rise by a massive 53 per cent in 2012 … Read More »

SI Swimsuit Issue is ‘enormous’ business

There is a Sports Illustrated Swimsuit Music Festival, sponsored by Lexus, where blog-approved bands like White Denim and the Black Lips will play at the Cosmopolitan Hotel in Las Vegas. Wait, what?

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