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Research : Affiliate Marketing & Lead Generation generates £16.5bn in consumer spend

Advertisers spent £1.1bn on “Online Performance Marketing” in 2014; up 8% Consumer spend due to OPM rises 14% Advertiser ROI increases 6% to £15 per £1 spent 4 in 5 Britons online have used a website employing OPM techniques

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Events : Internet Retailing and eDelivery events for July to December 2015

INTERNET RETAILING AND EDELIVERY EVENTS Please click on the graphic for the full story You can subscribe to the best Research, News, Editorials, Case Studies, Videos and Presentations

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NewVoiceMedia – Research into the efficacy of customer self-service

New benchmark from Ventana Research to examine the trends and best practices in modern customer service Ventana Research will assess both the way customers use support channels and the way organisations understand their customers’ needs, and how best to meet

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75% of marketers plan to increase programmatic brand spend / Infectious Media

75% of marketers plan to increase programmatic bra… …http://t.co/W4BdDufh6Z … pic.twitter.com/18SsRuepcq — Will Corry (@slievemore) February 26, 2015

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Research by Easyfairs : When it comes to packaging teenage girls love limited edition packs and special deals

When it comes to packaging teenage girls love limited edition packs and special deals; rarely use QR codes; switch between low-cost brands; view celebrity endorsement as irrelevant and are clueless on packaging symbols. A special in-depth study has lifted the lid

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Just released : Important ‘consumer behaviour at Christmas’ research : Online Spend – 30% do most or all of their Christmas Shopping online

Major New Research : insight into consumer behaviour at Christmas. Last year insight engineers  summarised that consumer behaviour and attitudes towards Christmas had stabilised, but that the green shoots of recovery had not yet had a significant impact. insight engineers This

Just released : Important ‘consumer behaviour at Christmas’ research : Online Spend – 30% do most or all of their Christmas Shopping online Read More »

Research : 47 percent of holiday shoppers have been frustrated that in-store impressions are different from online impressions

Ninety Percent of Holiday Shoppers Expect Consistent Brand Experiences Across Channels and Devices According to SDL Survey Global survey results demonstrate importance of consistent, omni-channel customer experiences this holiday shopping season Ninety percent of consumers said they expect the customer

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